FAQs
Frequently Asked Questions
Product FAQs
What do I need to start collecting payments?
What do I need to start collecting payments?
To begin collecting payments, refer to the onboarding section of our documentation. It will guide you step-by-step through the process.
Which countries does xPay support?
Which countries does xPay support?
xPay is compatible with over 100+ countries including the United States, United Kingdom, India, Germany, France, Canada, and many more.
What currencies are supported on xPay?
What currencies are supported on xPay?
xPay supports transactions in 20+ currencies like USD, EUR, GBP, INR, and many others. You can find the full list of supported currencies in the Payment Methods.
Can I set up recurring payments using xPay?
Can I set up recurring payments using xPay?
Yes, xPay supports subscription and recurring payments.
Tech FAQs
How and where do I use the xPay Keys?
How and where do I use the xPay Keys?
We follow Basic Auth RFC for authentication.
In basic HTTP authentication, a request contains a header field in the form of Authorization: Basic <credentials>, where <credentials> is the Base64 encoding of <xPay Public Key> and <xPay Private Key> joined by a single colon :.
For a detailed explanation of how to use xPay keys, refer to the Authentication Page.
What value do I use in the amount field in API calls?
What value do I use in the amount field in API calls?
All values in the amount field must be in the smallest currency unit. For
example: - If the transaction is in USD, 1 USD = 100 cents, so to charge USD
2, you should set the amount to 200. - Similarly, for EUR, 1 EUR = 100 cents.
What do I do if I receive a 400 Bad Request response?
What do I do if I receive a 400 Bad Request response?
A 400 Bad Request error usually means there’s something wrong with the request. This can be due to:
- Incorrect parameters
- Missing required fields
- Issues with authentication or malformed data
Check your API call and ensure all required parameters are correct and properly formatted. Also, verify your xPay API keys and ensure they’re correctly included in the header.
For a more detailed description of error codes and troubleshooting tips, refer to the Errors.
How do I integrate xPay with my platform?
How do I integrate xPay with my platform?
You can integrate xPay with your platform using our well-documented API. The integration process includes authentication, creating a payment intent, handling the payment process, and confirming the payment. Refer to the API Integration Guide for step-by-step details.
If you need more assistance or have additional questions, feel free to contact our support team at hello@xpaycheckout.com.