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Roles decide what each teammate can do in the dashboard. Every teammate has one role.

Open Manage Team

Manage your team and their permissions in the dashboard.

Default roles

Every account starts with three roles.
  • Owner — full access. Can’t be edited.
  • Admin — everything except team and onboarding.
  • Sales — payment links only.
Every teammate can view transactions and Merchant Details, whatever their role.

Creating a new role

Need something in between? Create a role with exactly the permissions you want.
1

Open Manage Team

2

Click + New Role

Name the role. The name can’t be changed later.
3

Tick the permissions

Everything starts off. Tick only what the role needs.
4

Save and assign

Assign the role to teammates from the team list below the table.
You can also edit Admin, Sales and your own roles with Edit. Owner can’t be changed, and roles can’t be renamed or deleted. Anyone with an edited role has to sign in again.

What each permission means

Transactions

Teammates also pick which emails they want under Profile › Email Preferences. New teammates start with only dispute emails on. Customer emails, such as receipts, are set in Settings › Customer Communication.

Account & funds

Administration